US ought to reduce tax for those who are hiring “Homeshore” workers.

Homesourcing is a trend nowadays. Many companies are hiring people overseas to do a telecommute job.  Companies or firms that hires you work from home deserve to be given a tax break?

There are many company that are using outsource or even telecommute. Telecommute jobs are trendy to those women working at home. You can even call for a customer service even if you’re from California; the person who talks and answers you came from other side of the country. This type of job is fast growing. There are many companies who are using this type of work. They do help a lot in giving jobs to most people making employment rate higher.

According to  Angela Selden ,declaring a one-time, repatriation tax incentive for companies that bring jobs they had outsourced back to the U.S. would have a variety of positive effects:

·       -   Provide the inspiration that some leaders need to even consider such a move.

·       -  Spur firms to give their outsourcing strategies “makeovers” that keep more workers at home.

·       -   And open the floodgates so that tens of thousands of new jobs are created, giving the job market a boost that could add even more momentum to our economy’s recovery.

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      Offshore staff has been paid less than the US workers. Instead of working eight hours a day, they are working and paid depending on the availability of time they are working. They can also choose clients to serve. 



      By changing the work the traditional work process, homeshoring has given good results with regards to serving clients. They have more backgrounds finishing college which is a plus on their work. 


      With regards to work quality, people who have more experience on the matter like having experience on a visiting or traveling a country would be best than having a representative with less knowledge about  traveling.


     That is why it was best for company  to offer homeshoring opportunity on US workers across the country and giving tax break are being proposed.

Source: http://www.forbes.com/sites/ciocentral/2011/05/12/should-the-u-s-offer-a-tax-break-for-hiring-homeshore-workers/2/

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Tips for Customer Service Support Effectiveness

“Customer is the most important visitor on our promises. He is not dependent on us. We are dependent on him. He is not an interruption on our work. He is the purpose of it. He is not an outsider on our business. He is a part of it. We are not doing a favour by serving him. He is doing us favour by giving us an opportunity to do so.” – Mahatma Gandhi

Have you ever wonder what is the ace on being able to handle customers well? Let me tell you this even is customers are angry or not it depends on how people deal with it. In the end of each line customers are waiting for questions to be answered they may be very irritating at times but they also would like to feel respected and important.

• Remember that they are the most important visitor. They may not be a close friend, love one or even a family member but they are also important like those of friends.
• Treat them with respect. No matter how they respond to every answer we tell them, they can be irritating, angry and demanding remember to respect them.
• Listen attentively to their demands. Even though they are at the end of the line they would also feel that you were not listening to the questions they are asking.
• Respond to their request immediately. There are customers who can't wait and needs assurance to their request granted by the customer support, all you need to do is assure them that they will be given proper answers to their request.
• Use polite gestures when taking calls or talking to customers. Sometimes customers like asking questions politely if given polite gestures like saying good morning, Hello Ma'am/Sir and lastly say thank you. Because no matter what the customers mood may be when we use polite gestures when talking they would feel that they were given good intentions even though they are at the end of the line  with just the tone of your voice they will feel welcomed .

Well I guess this helps,if not a lot but a little will do  but if you wanted to add more fell free to say something. These are one way of helping customers and develop good customer support.

Top 6 Laptop Brands

When it comes to gadgets in technology consumers loved to go through brands that proves to be on top 6. Laptops now prove to be one of the needed appliance at home, school and even at work. Some people go through brands that are known to many, disregarding quality and performance. But brands that are on top 6 are most likely to be preferred whether affordable or not, quality and performance are also at first sight. 

Here are the top 5 Laptop Brands:

• Apple – Being one of the top brands most preferred by consumer still holding strong to number one place.
• Lenovo – Considered as one of the trusted and reliable brand when it comes to laptops. It cost less.
• HP – HP has been down in the last year with having much trouble easily overheat laptop products still with much negative feedback in the consumer reviews. Hoping for its best rating this year.
• Sony – One of the most expensive laptop brands and user friendly to most who wanted not to do much work.
• Toshiba – This product is the best when it comes to durability and reliability in its product though expensive in the level of laptops but most of all it has garnered positive feedback's on consumers.
•  Dell – Dell laptops has improved its design. One of the most improved laptops.